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IDProjectCategoryView StatusLast Update
0001654T99X171.00 SKB EaglexTS certificationpublic2023-02-16 11:12
Reporter(SW) Jason LingAssigned To(ALTech) Younkwang Jung Due Date
PrioritynormalSeveritys4-minorReproducibilityalways
Status closedResolutionfixed 
Summary0001654: [Smart3][ATV12] Change TV volume/Input source fail with BA01 RCU
DescriptionHi YK,

Test Version 15.537.8

Test Step,
1. Pairing BA01 RCU
2. press tv volume key or change tv input source key on RCU => fail
3. unpair BA01 RCU
4. Pairing BA02 RCU
5. press tv volume key or change tv input source key on RCU => pass

SmokeTest item: Verify that all buttons on the remote control work, and function according to their labeling.

Thanks,
Jason
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(ALTech) JunGyu Kim

2023-02-16 10:47

developer   ~0012191

Hi Jason,

It's weird. I just tested this issue and it works fine on me.
Please refer attached video.

Thank you.
Kim

(SW) Jason Ling

2023-02-16 11:11

developer   ~0012192

Hi JunGyu,

Test Version 15.537.8

Our QA reconfirm it again.

on Monday, we start to verify this item, but the Homescreen is black, so Mr. YK teach us that we should change webui to dev + ui536
so the result is based on dev + ui536.

Our QA verified it again with dev + ui534 this morning.
It works fine.

Thanks,
Jason

Issue History

Date Modified Username Field Change
2023-02-15 20:12 (SW) Jason Ling New Issue
2023-02-15 20:12 (SW) Jason Ling Status new => assigned
2023-02-15 20:12 (SW) Jason Ling Assigned To => (ALTech) Younkwang Jung
2023-02-15 20:12 (SW) Jason Ling Issue Monitored: (SW) Kerwin Chen
2023-02-15 20:12 (SW) Jason Ling Issue Monitored: (SW) Sam Yang
2023-02-15 20:13 (SW) Jason Ling Description Updated
2023-02-16 08:23 (ALTech) Younkwang Jung Issue Monitored: (ALTech) SY Yoon
2023-02-16 08:23 (ALTech) Younkwang Jung Issue Monitored: (ALTech) JunGyu Kim
2023-02-16 10:47 (ALTech) JunGyu Kim Note Added: 0012191
2023-02-16 10:47 (ALTech) JunGyu Kim File Added: KakaoTalk_20230216_114544777.mp4
2023-02-16 11:11 (SW) Jason Ling Status assigned => resolved
2023-02-16 11:11 (SW) Jason Ling Resolution open => fixed
2023-02-16 11:11 (SW) Jason Ling Note Added: 0012192
2023-02-16 11:12 (SW) Jason Ling Status resolved => closed